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Evil, but cute & gay about it
...ramblings of the imperfectly innocent
Work humor 
24th-Oct-2006 03:01 pm
So, there's this customer. They've been having several problems with one of our features. Just yesterday, we verified as fixed what looks like the last problem. As evidenced by the following (edited for anonymity) message from support, everyone is very excited to get this latest patch:

>From: First-tier support
>To: Customer, Second-tier support, several managers
>Dev has verified that this does fix the issue that we are seeing. This fix should be the money shot.

Truly a climactic event for this customer.
24th-Oct-2006 10:20 pm (UTC)
oh, yes!
24th-Oct-2006 10:50 pm (UTC)
In email to the customer, no less? I hope the first-tier support person's right, otherwise he's shot his load and there's nothing left to do but roll over and go to sleep.
24th-Oct-2006 11:32 pm (UTC)
Yes! I cannot believe he said that to the customer. He will not live this down, no doubt.
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